Crystal Priority Check-In & Planning Center (PCPC)

Provide your required pre-cruise information prior to the sailing (e.g. immigration, flight, credit card details, etc.) for a smoother and faster check-in process on embarkation day.

To log in to your Priority Check-In & Planning Center, go to:

Enter your first name, last name, and Crystal Cruises Booking Number to log in. Your booking number can be found on your Crystal Cruises Booking Confirmation. The first and last name must match the name on the booking.

Note: The Priority Check-In section must be completed if you wish to make any pre-cruise reservations for specialty dining and shore excursions.

Here is the information you will need to provide for priority check-in:

  • Personal Information: Full name, home address, phone number, and emergency contact
  • Citizenship Information: Passport details, permanent resident card number, etc.
  • Travel Plans: Guests making independent travel arrangements will need to provide arrival and departure flight information
  • Onboard Expense Account Information (Credit Card): Method of payment to set up your onboard account

Note on Specialty Dining: You may make a reservation for one complimentary evening at each of the specialty restaurants once your booking is paid in full. As the specialty restaurants are meant to be enjoyed equally by all guests, Crystal allows one complimentary dining experience in each of their specialty restaurants, Prego, Umi Uma & Sushi Bar, and Silk Kitchen & Bar. If you are part of another guest’s dining experience, this does count as your complimentary reservation. Should you wish to dine at Prego, Umi Uma & Sushi Bar, and Silk Kitchen & Bar more than once during your voyage, you may make your reservations with the maitre d’ while onboard for a nominal fee of $30 per person. As always, additional reservations for specialty restaurants are handled on a first-come, first-served basis. When initiating group dining reservations on PCPC for yourself and other Crystal guests, you will need your friend’s/family member’s Crystal Key code to complete your reservation request. Crystal Key codes can be found on your Crystal Cruises Booking Confirmation.